77jl Privacy Policy — How We Keep Your Data Safe

1 What information do we collect?

We collect certain necessary information when you register and use services on 77jl. This Privacy Policy clearly states what information is collected and why.

2 How is your data used?

77jl uses collected data only for specified purposes. No data is used beyond its intended purpose. A full list of how we use your information is provided below.

• Account Management: Your information is used to create, verify, and maintain your 77jl account.
• Payment Processing: Financial information is required to process deposits and withdrawals accurately.
• Security Assurance: Device and login information is monitored to detect unauthorized access and fraudulent activity.
• Customer Support: Your account information is used to resolve your complaints or inquiries.
• Promotional Notifications: If you have opted in to marketing notifications, special offers will be sent to you.
• Responsible Gaming: Gaming behavior is analyzed to identify potentially problematic patterns.
• Legal Obligations: Data is retained as required to meet regulatory obligations.

3 Who is your data shared with?

Under 77jl's Privacy Policy, your data is shared only in limited circumstances. Those circumstances are clearly outlined below.

• Payment Processor: For deposits and withdrawals, relevant information is shared with payment partners such as bKash, Nagad, and Rocket.
• Identity Verification Service: Information may be shared with licensed third-party verification services for KYC processing.
• Law Enforcement: We are required to provide information to authorities when mandated by a court order or legal demand.
• Game Provider: When you play certain games, the game provider may access the minimum information necessary.
• Business Transfer: If 77jl undergoes a merger or acquisition, your data may be transferred to the new entity, but the same privacy policy will remain in effect.

4 Cookies Policy

77jl uses cookies and similar tracking technologies on its website and app. Cookies help improve your browsing experience and ensure the platform functions properly.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some 77jl features to not work properly.

5 How long is your data retained?

Under 77jl's Privacy Policy, data is not retained longer than necessary. However, certain information must be kept for a specified period due to legal obligations.

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction records: A minimum of 7 years, in compliance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Communication logs: Customer support conversations for up to 2 years.
• Marketing information: Deleted immediately upon withdrawal of consent.

6 Your Rights

Under 77jl's Privacy Policy, you have full control over your personal data. You may exercise the following rights at any time.

• Right to Access: You may request to know what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of data that falls outside legal retention requirements.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You may receive your data in a machine-readable format.
• Right to Object: You may object to marketing messages or profiling.

7 Children's privacy

77jl strictly does not serve users under the age of 18. Protecting children's privacy is a top priority for us.

• Age verification is in place at the time of registration.
• If a user is found to be under 18, their account will be suspended immediately.
• Any data collected from minors without consent will be deleted immediately.

8 Security Measures

77jl uses the latest technology and practices to keep your data secure. Our security team is active 24/7 to address any threats.

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall protection against unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Backup: Regular backups of all data are stored in secure locations.
• Staff Training: All 77jl staff receive privacy and security training.

9 Privacy Policy Updates

77jl may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• You will be notified via mobile or email about any significant changes.
• Continued use of 77jl after any changes will be considered acceptance of the updated policy.
• You can check the "Last Updated" date at the top of this page to see the most recent changes.

10 Get in touch

If you have any questions or concerns about our Privacy Policy, please reach out to our dedicated Privacy Team. We offer support in Bengali.

• Email: [email protected]
• Response Time: Responses are typically provided within 24-48 hours.
• Live chat: 24/7 live chat support is available.